Date of publication: 2017-07-09 02:20
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 Madelyn Burley-Allen, Listening the Forgotten Skill , (John Wiley & sons, 6987). Burley-Allen is a former president of the American Listening Assn.
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Lenny Laskowski is an international professional speaker, author, consultant, seminar leader, and professional speech coach and one of the leading international experts in presentation skills training, public speaking training and communication skills. Lenny shares his presentation skills and public speaking expertise with audiences worldwide and offers more than 78 years experience as a seasoned presenter and speaker.
Simkin was writing about more than the need to understand and project an understanding of the facts. Understanding "is not confined to bare facts," he said. "Quite frequently the strong emotional background of an issue and the personalities involved may be more significant than the facts." He suggested that mediators apply "sympathetic understanding," which in reality is empathic listening.
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Speaker - the person delivering the poem. Remember, a poem does not have to have a speaker, and the speaker and the poet are not necessarily one in the same.
Parties to volatile conflicts often feel that nobody on the other side is interested in what they have to say. The parties often have been talking at each other and past each other, but not with each other. Neither believes that their message has been listened to or understood. Nor do they feel respected. Locked into positions that they know the other will not accept, the parties tend to be close-minded, distrustful of each other, and often angry , frustrated, discouraged, or hurt.
Tone - the implied attitude towards the subject of the poem. Is it hopeful, pessimistic, dreary, worried? A poet conveys tone by combining all of the elements listed above to create a precise impression on the reader.
The "proposer" is notable for his vanity, his cold-heartedness, and the ruthlessness of his logic. He represents the hypocrisy and superficiality of many would-be reformers, whose seeming benevolence masks such impediments as prejudice, intolerance, sentimentalism, and hyper-abstraction. His reductive handling of suffering humans as statistical entities and economic commodities is what makes him most unappealing, in spite of the calm and reasonable tone of his argumentation.